Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using the EcoPaws UK website. By placing an order or using our website, you agree to be bound by these terms.

1. About Us

EcoPaws UK operates the website ecopaws-uk.myshopify.com. Our contact email is info@ecopaws-uk.com.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours and images accurately reflects the actual product. Product descriptions are provided for guidance only.

We reserve the right to limit quantities, discontinue products, or modify product specifications at any time without notice.

3. Pricing

All prices are displayed in Great British Pounds (GBP) and are inclusive of UK VAT where applicable. We reserve the right to change prices at any time. The price displayed at checkout is the final price you will be charged.

4. Orders & Payment

By placing an order, you are making an offer to purchase the selected items. We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors, suspected fraud, or product unavailability. Payment must be made in full at the time of purchase.

5. Delivery

Delivery times are estimates and not guaranteed. EcoPaws UK is not liable for delays caused by third-party couriers, customs, or other circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Your rights to return and refund are governed by our Refund Policy and the UK Consumer Rights Act 2015.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of EcoPaws UK and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by UK law, EcoPaws UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you shall not exceed the value of the order in question.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any revised terms.

12. Contact

For any questions regarding these terms, please contact us at: info@ecopaws-uk.com